2025 Sustainability Report

We are committed to creating a workplace that prioritizes employee well-being, encourages healthy habits, and supports a sustainable work-life balance. By offering fair, competitive pay and comprehensive benefits, we help ensure team members feel supported in caring for themselves and their families – empowering them to show up fully engaged and do their best work each day.

WELLNESS BENEFITS HIGHLIGHTS

• Employee Assistance Program (EAP) offering confidential mental health and well-being support
• Flexible work schedules to support healthy work-life balance
• Competitive medical, dental, and vision benefits
• Generous paid time off, including vacation and paid holidays
• Paid parental leave for growing families
• Bereavement leave to support employees during times of loss
• Reimbursement for fitness and exercise-related purchases
• Virtual health screenings available for convenience
• Reduced medical insurance premiums for participation in the Extra Space Wellness Program
• Healthcare concierge service to help employees navigate benefits, find providers, resolve claims, and schedule appointments
• Extensive employee discount program
• Workplace improvements designed to increase natural light and enhance employee workspaces
• Care to Share program, allowing employees to donate unused PTO to coworkers in need – supporting more than 543 employees since 2010

At Extra Space Storage, we are committed to providing fair and equitable compensation for all employees. We continuously review and refine our pay structures to ensure they remain highly competitive within the market, allowing us to attract and retain top talent across the organization. We are proud of our strong track record in pay practices and remain dedicated to upholding these standards for every team member.

Our latest pay analysis confirmed that, after adjusting for job title, location, and tenure, females at Extra Space earned 100% of the pay of males in comparable roles, and BIPOC team members earned 100% of the pay of white team members in comparable roles. We review this data regularly to identify any potential gaps and maintain fair, consistent compensation practices across the organization.

Ensuring a safe environment for both our employees and customers is fundamental to how we operate. Our Risk Management team has developed a comprehensive health and safety manual, built on extensive experience in the self storage industry. All employees receive comprehensive safety training focused on identifying potential hazards, incident prevention, reporting, security, cleanliness, and crisis communication. To reinforce our commitment to safety, we distribute a monthly safety newsletter to all employees, providing the latest safety tips and reminders to support safe practices in their roles.

We want our customers and employees to find our facilities safe, secure, clean, and comfortable. We regularly survey customers through our “Voice of the Customer” program to ensure we are meeting these safety expectations, and we have processes in place to review and respond to feedback. We also verify safety compliance through safety checklists completed by our operations management team, as well as periodic audits conducted by our internal audit team.

• Lost-time Injury Frequency Rate (LTIFR) = In 2025 Extra Space had 1.90 lost time injuries for every one million hours worked.
• Days Away Restricted Transferred (DART) Rate = 2.42
• 3.98 lost time injuries per 100 full-time equivalent workers

At Extra Space Storage, we strive to make a meaningful and lasting impact in the communities we serve. We are focused each day on providing a reliable, high-quality storage experience that supports the needs of the hundreds of communities where we operate. We are committed to giving back and strengthening these communities. We encourage team members to engage locally, building strong connections nationwide. Through volunteerism, charitable giving, and community-focused engagement initiatives, employees are empowered to make a difference. Corporate team members receive paid volunteer time off (VTO) to support causes important to them, and our companywide volunteer recognition program celebrates employees’ contributions with both a personal bonus and a donation to their charity of choice. We also support community involvement through programs such as employer donation matching and employee-driven charitable activities.

• Awarded scholarships to college students, including both internal and external candidates, through the “There’s Space for Everyone” scholarship program.
• Recognized employees for their volunteer efforts through the Team Extra Space Volunteers program. Honorees received a personal bonus and a company donation to their charity of choice.
• Supported numerous charitable organizations through the Extra Space Gives Back program, which matches employee donations.
• Team members contributed 900+ volunteer hours to organizations such as USANA Kids Eat, Just One Project, Second Helpings, Ronald McDonald House, Wreaths Across America, Blood Cancer United, Open Heart Kitchen, and more.
• Donated storage space to charitable organizations nationwide to help support their operations and impact.
• Donated over 166,000 meals to Feeding America food banks during the holiday food drive.
• Partnered with Ticket to Dream to support foster youth by providing hygiene kits, essential supplies, and financial contributions.